In this episode, Andrew sits down with Tom Money – founder of Improve and Consult. Improve and Consult was established to offer Lean Six Sigma services and HR/Recruitment best practice consulting as a single package.
Tom helps his clients improve their processes and performance of their teams by stripping out wasted time, effort and cost using Lean Six Sigma and DMAIC methodology.
[01:07] Tom introduces himself and his business Improve and Consult.
[02:40] Tom talks about work life blend as opposed to work life balance.
[05:15] What Lean Six Sigma is (removing waste in processes and reducing variation in output).
[11:00] Tom explains what a consultancy is and what a consultant does.
[12:43] What makes a good consultant? Listen, listen and listen.
[14:11] How do you handle the employees of clients who might be rattled by the presence of a consultant.
[19:37] How does Tom manage both his clients and at the same time manage his own business.
[20:50] Outsourcing business development and the sourcing of client contacts
[21:52] Using drip mail campaigns to win new business (Prospect.io).
[23:44] The importance of networking to learn new skills and ideas for your business.
[24:58] Using HubSpot CRM to record new business activity and client engagement.
[26:34] Tom explains his approach to business development in terms of volume.
[27:56] How Tom is marketing Improve and Consult.
[31:38] What’s been Tom’s biggest challenge to date and how did he overcome it?
[34:21] Having a proof of concept before starting your business.
[37:25] Having second thoughts about entrepreneurship and taking a job.
[38:36] Strategies and tactics to calm start-up anxiety.
[42:44] What does Tom do to turn off from his business.
[47:02] Tom’s recommend book is 4 Hour Workweek by Tim Ferris.
[50:29] Who is Tom’s biggest inspiration and why?
- People Per Hour – https://www.peopleperhour.com/
- Prospect.io – https://prospect.io/
- HubSpot – https://www.hubspot.com/
- Albert Invoice – https://www.getalbert.com/
- The 4 Hour Workweek by Tim Ferris – https://fourhourworkweek.com/
- Tom Money – Founder
- Email: firstname.lastname@example.org
- Website: http://www.improveandconsult.co.uk/
- LinkedIn: https://www.linkedin.com/company/improve-and-consult/
- Twitter: https://twitter.com/tommomoney?lang=en
- Facebook: https://www.facebook.com/improveandconsult/
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